Terms & Conditions

Last updated: May 17, 2024

1. Applicability
1.1. The Terms & Conditions apply to the relations between any person using the Platform, in particular, the User, and GetMyGameKey arising from and related to the use of the Platform.
1.2. Our Platform (as defined below) operates as e-store, providing you with opportunity to buy our Products and/or related services.

2. Definitions
2.1. The capitalized terms and expressions used in this Terms & Conditions mean:
(a) “Dataflip” or “GetMyGameKey” – Dataflip OÜ, the company registered under the laws of Estonia, with company registration No. 16221921 and having its registered office at Harju maakond, Tallinn, Haabersti linnaosa, Päevalille tn 8-14, 13517, Estonia; email address for communication: [email protected].
(b) “Platform” – the GetMyGameKey’s website available at https://www.getmygamekey.com/, and any associated functionality, features and related services thereto;
(c) “Product” – items and goods in digital form, namely game keys, which can be downloaded by the User to his electronic device, and which are not stored on any data carrier;
(d) “User” or “you” – any person, who has registered on the Platform, uses the Platform and/or makes purchases through the Platform.
(e) “Terms & Conditions” – these terms and conditions.
2.2. Any references in the Terms & Conditions to the singular include the plural and to plural include singular. References to one gender include all genders.

3.Acceptance of Terms & Conditions
3.1. In order to use the Platform, the User agrees to and accepts the Terms & Conditions as a whole and without reservations.
3.2. Dataflip reserves the right to modify or change these Terms & Conditions at any time, and such modifications or changes shall be effective immediately upon posting the updated version on the GetMyGameKey's website. By continuing to use the GetMyGameKey's website and the Platform after such modifications or changes have been made, the User agrees to be bound by the updated Terms & Conditions. It is the User's responsibility to review the Terms & Conditions regularly to ensure they are aware of any changes or modifications. The User who does not agree with the Terms & Conditions or the amended Terms & Conditions should immediately resign from using the Platform.
3.4. The User may conclude with Dataflip, through the Internet or otherwise, separate agreements related to certain rights and obligations between the User and Dataflip. In the case of any conflict or discrepancies between the Terms & Conditions and such agreements, such agreements prevail over the Terms & Conditions unless explicitly stated otherwise in the agreements.

4. Eligibility
4.1. The Platform is intended for use by individuals who are 18 years of age or older. By accessing and using the Platform, you certify that you are 18 years of age or older.
4.2. The Platform may not be accessible from certain countries due to legal restrictions. By accessing and using the Platform you certify that you are not accessing the Platform from the following countries and territories: Afghanistan, Cuba, Iran, North Korea, Syria, Russian Federation, Belarus, Regions of Ukraine: Crimea, Donetsk and Luhansk, Myanmar (Burma), Central African Republic, China, Congo DR, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, Zimbabwe. 
4.3. The list provided above in art 4.2 is non-exhaustive and may be updated by Dataflip at any time without prior notifications.

5. User and User’s account
5.1. Each person who wishes to benefit from the functionalities offered by the Platform is obliged to register and set up a personal User’s account on the Platform. In order to complete the registration procedure, they should fill out the registration form available on the Platform.
5.2. The technical requirements for the use of the Platform include possessing a device with access to the Internet and software to view websites such as an up-to-date version of web browser.
5.3. In the registration form, the User is obliged to provide his email address, phone, name, and surname and create a password. The password can be subsequently changed by the User.
5.4. The User is obliged to ensure that all information provided in the registration form is updated and valid, in particular, that the email address which is used for the purpose of operating the User’s account is valid.
5.5. The User acknowledges and agrees that Dataflip processes the personal data of the User indicated by the User during the registration process for the purposes of providing the access to Platform and enabling proper functioning of the Platform functionalities for the User.
5.6. Each User may hold only one account on the Platform unless Dataflip gives a permission to a given User to hold more than one account.
5.7. The User will be granted access to the functionalities of the Platform after entering the User ID (or e-mail) and password on the login page.
5.8. The User accepts and agrees that the functionalities available on the Platform may differ depending on the country or region, thus certain functionalities may not be available for all Users. The User acknowledges that the access to certain functionalities may be restricted for selected Users.
5.9. The User is obliged to keep the login (e-mail) and password secret and is not authorized to share them. Sharing of the login or password with third parties or giving access thereto to parties other than the User may cause irreversible damage to Dataflip or Users. The User is obliged to protect Dataflip and other Users against losses and damage caused by the use of the User’s account by third parties. 
5.10. The User assumes responsibility for actions and outcomes of actions of third parties, whom they provided with the access to the User’s account, in particular for the actions undertaken on the Platform.
5.11. In the case of any violation of these Terms & Conditions and the applicable laws by the User, Dataflip reserves its right and possibility to block the User’s account.
5.12. Due to technical problems, maintenance, or introduction of other changes to the Platform, Dataflip has the right to temporarily suspend the access to all or certain functionalities available on the Platform or to the entire Platform. Dataflip will take all reasonable efforts to restore such access as soon as possible. For Users who act as consumers, the access to the functionalities of the Platform may be suspended in the cases prescribed by the applicable laws.
5.13. During the purchase process, the User is obliged to indicate its place of residence. The User confirms that the User is aware that Dataflip is in possession of tools to detect the localization of User’s network device (and the connection) as regards the country of origin from which the purchase is made and agrees that Dataflip may undertake a verification process by requesting from the User to present proper, valid documents confirming its place of residence. Dataflip will use the documents solely for the purpose of verification of the User compliance with the applicable laws and regulations and assessment of its tax status. Failure to provide these documents or in the case of discrepancies between the place of residence indicated by the User and the results of verification may constitute the reason to refuse the completion of the purchase process on the Platform or suspention or removal of the User’s account.

6. Payments
6.1. The use of Platform and opening of a User’s account is free of charge for the Users.
6.2. Use of selected payment methods may involve payment of commissions or other fees to the payment service providers. The commissions or other fees may vary depending on the payment services provider used to execute the payment. The amount of such commissions or other fees to be charged is indicated on the payment selection page.
6.3. Currently accepted payments through the Platform must be made via credit/debit card.
6.4 The User acknowledges and consents that the Products are deemed to be digital content and that the User loses the right of withdrawal as prescribed in article 16(m) of Directive 2011/83/EU of the European Parliament and of the Council.
6.5. Dataflip may temporarily suspend the fees for promotional purposes (e.g. free bidding days). Such changes become effective once a temporary promotional period or a new Product is announced on the Platform.
6.6. All charges and commissions are denominated in EUR otherwise changes will be communicated. The amounts of charges and commissions may be increased by the amount of VAT according to the provisions of the applicable laws.
6.7. If certain payment method fails, Dataflip reserves its right to demand payment by way of another method of payment including all possible additional costs associated with such method.
6.8. Any User who requests to make a payment through the payment channel available on the Platform acknowledges and agrees that the payment would be made through the website of the payment services providers and that the User will duly read and accept the terms and conditions available on such websites before making a payment.
6.9. In the case of problems related to the payments made through websites of the payment services providers, the User should contact the payment services provider directly.
6.10. The User confirms and asserts that the funds used to pay for any Products offered on the Platform come from lawful sources.
6.11. The Platform allows the User to top up its account balance. Funds topped will be credited to the User’s account.
6.12. The minimum top-up amount may be determined by Dataflip and is subject to change at any time at Dataflip’s discretion.
6.13. The User must provide accurate and up-to-date payment information in order to complete the top-up transaction.
6.14. The Platform or Dataflip does not hold or manage any funds that are transferred as part of the top-up process. All payments are processed through third-party payment providers and are subject to their terms and conditions.
6.15. Dataflip is not responsible for any errors or issues that may arise due to incorrect payment information provided by the User, processing delays, or fraudulent activity.

7. Gift Cards
7.1. The Dataflip’s website provides its Users with the opportunity to purchase gift cards, which can be used to purchase Products available on such website. 
7.2. A gift card is a prepaid card that can be used to purchase Products on the Dataflip’s website. When you purchase a gift card, you are essentially buying store credit that can be used by yourself or given to someone else as a gift. The recipient can then use the gift card to make a purchase on the Dataflip’s website, up to the value of the card. If the User purchases a Product that costs less than the value of the gift card, the remaining balance on the gift card will be lost.
7.3. If you are an EU resident, you have the right to withdraw within 14 days from the date you received the gift card. This means you can change your mind and receive a full refund, unless you start using the gift card before the withdrawal period ends. 
7.4. Gift cards expire one year from the date of purchase.
7.5. Dataflip is not responsible for lost or stolen gift cards.
7.6. Gift cards cannot be combined with any other promotions or discounts. 

8. Prohibited actions
8.1. The User acknowledges and agreeds that it is strictly forbidden to, and asserts that the User will refrain from:
(a) using the Platform for purposes not permitted by domestic or international law or aimed at the violation of such laws or third party rights, including intellectual property rights, copyrights, personality rights, or rights relating to personal data protection;
(b) publishing false or misleading information, which may be detrimental to or may expose Dataflip, any User or third parties to any harm or damages;
(c) impersonating another person or entity, whether existing or fictional or falsely maintaining to be related to any other person or entity, which may be caused or may expose Dataflip, any User or third parties to any harm or damages;
(d) circumventing or disabling the Platform’s security;
(e) defaming, offending, or deceiving other Users of the Platform;
(f) breaking the Platform’s functionality or any parts thereof, manipulating it in any way, or modifying, adapting, copying, translating the Platform or any parts thereof, or creating any derivative works on its basis;
(g) disturbing the Platform’s activity or disturbing other Users in using the Platform, including by uploading and circulating viruses or any other detrimental software such as adware, spyware, etc.;
h) discovering access passwords of other Users or breaking into the accounts of other Users, including any attempts thereto;
i) making payments with the use of funds from unlawful or undisclosed sources, in particular coming from other people or stolen credit/debit/prepaid cards;
j) using the Platform for money laundering, terrorist financing purposes or any related fraudulent or criminal activities, or any other illegal activities.
8.2. Any person whose rights were violated by any content published on the Platform should notify Dataflip of the violation at the following email address: [email protected].
The notifications should indicate:
(a) the right violated and the confirmation of the title to such rights;
(b) the content, and the location of the content on the Platform, or the website which constituted or caused the violation,
(c) the evidence, including documents, proving the legal title to the content and the right to take the actions in order to protect such right,
(d) statement that the User has no right to such content;
(e) personal data of the person filing the notification whose rights were violated, including name, surname, residential address, email address, and in the case of legal persons - business name and the address of the registered seat, which will be processed by Dataflip according to the Privacy Policy.
8.3. Upon receipt of a credible notification, Dataflip will immediately investigate the case and, if appropriate, ban the content on the Platform and inform the User who is responsible for making available of this content on the Platform that a notification has been filed.
8.4. The User may reply to the notification by presenting the evidence which proves his rights to make available the content indicated in the notification, such as license or ownership rights to the content.
8.5. Infringing content will be indefinitely deleted from the Platform in the following cases:
(a) it is not possible to determine the User who made available the content on the Platform,
(b) the User does not respond to the notification within fourteen days from the date when the information about such notification was sent to the user by Dataflip,
(c) the User presents no evidence that the User is entitled to make available the content,
(d) the User fails to conclude an agreement with the person filing the notification or the rights holder, which will allow for further publication or use of the content by the User on the Platform,
(e) notification is submitted by competent authorities,
(f) Dataflip receives credible information that the content available on the Platform is illegal or unlawful, even if no notification was filed.

9. Intellectual Property 
9.1. All content, including but not limited to text, graphics, logos, images, and software, on the Dataflip‘s website is the property of Dataflip or its content suppliers or lisensors and is protected by the EU laws and international intellectual property laws.9.2. Unauthorized use, copying, modification or publication of any content or materials available on the Platform without obtaining a license to do so from Dataflip is strictly forbidden.
9.3. If you believe that any content on this website infringes upon your intellectual property rights, please contact Dataflip via e-mail at [email protected]. Dataflip will promptly investigate any such claims and take appropriate action, as required by the applicable laws.

10. Privacy Policy
10.1. The User’s privacy is crucial for Dataflip. All necessary information about the processing of personal data of Users can be found in our Privacy Policy.

11. Product-Related Terms
11.1. The Products are provided under a limited license to access, download and make personal use thereof under these Terms & Conditions and subject to the terms and conditions of the applicable end user license agreement (EULA) available through the chosen game platform by the User. The User must not use, distribute or modify the Products in any way that violates the EULA or any applicable laws or regulations. The User may not use the Products in any way that infringes the rights of others, including but not limited to the intellectual property rights of Dataflip and other respective rights holders.
11.2. The information about the purchase of the Product will be sent to the User using the specified User's e-mail address during the registration on the Platform and/or the User's account within the Platform.
11.3. The User will receive the purchased Product as specified in the User’s account shortly after a successful confirmation of the corresponding payment in one of the following ways, depending of the Product type, as applicable: a download link will be sent to the User via email, the Product will be available in the User's account for download, or the Product will be sent to one of the User's profile internet gaming platforms indicated by the User.
11.4. The User understands and agrees that if the purchased Product have been used, downloaded or activated after the purchase, a refund is usually impossible, since it is impossible to return that Product due to the fact that the keys embedded into the Product cannot be revoked or deactivated. Under certain circumstances the User may get a refund in accordance with the Refund Policy specified in Section 12 below.
11.5. Generally, all Products will be provided without modification. Dataflip may update the Products to maintain conformity. Dataflip reserves the right to make other modifications provided that such modifications will be made for correction of errors, security or legal compliance reasons, and will be at no additional cost to the User. In these instances, Dataflip will inform the User of the nature of the modification and of the User’s rights via email or by using the User’s account/through the Platform. In addition, Dataflip may provide the User with the option of maintaining the obtained Products in its existing form without modification at no additional cost.
11.6. Disclaimer of Warranties: THE INFORMATION, CONTENT, AND PRODUCTS, PROVIDED ON THE DATAFLIP’S WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. DATAFLIP MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS WEBSITE OR THE INFORMATION, CONTENT, PRODUCTS, OR SERVICES INCLUDED ON ITS WEBSITE.
11.7. Disputes Resolution: Dataflip is committed to resolving any disputes with the User in an amicable way. If a dispute in relation to the Product, the Dataflip’s website or Platform arises, the User is encouraged to address it to Dataflip directly to resolve the dispute by negotiation in the first place. The User may submit any claim or complaint regarding the mentioned above via email at [email protected] by specifying circumstances and attaching all documents relevant to such complaint or claim. Dataflip will examine the User's claim or complaint and notify the User about the decision within fourteen days, except when applicable laws or rules of the payment services providers establish a different time limit related to issue in dispute. If Dataflip cannot provide the answer to the complaint within the specified period, Dataflip will inform the User about the reasons and indicate when the User will receive the answer. When the User disagrees with the Dataflip's answer, the User has the option to use all other legal remedies provided by applicable law to protect User’s rights, including to apply for the court settlement. Any dispute arising in connection with these Terms & Conditions, which the User and Dataflip will not be able to resolve amicably, will be submitted to the non-exclusive jurisdiction of the courts of Tallinn, Estonia.
11.8. Out-of-court Dispute Resolution. The Consumer Protection and Technical Regulatory Authority, with its registered office at Endla 10A, 10122 Tallinn, Internet address: https://ttja.ee/, is competent for out-of-court resolution of consumer disputes.
The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between Dataflip and the user arising from Contract and these Terms & Conditions.

12. Refund Policy
12.1. You are eligible for refunds in the following circumstances:
(a) If you come across technical problems with a Product or related service you've purchased that make it impossible for you to use or access it, please get in touch with Dataflip’s customer support team for help. If Dataflip can't resolve the issue within 5 business days, Dataflip will provide a refund.
(b) If you notice unauthorized charges on your account related to purchases, please contact Dataflip‘s customer support team immediately. Dataflip will investigate and, if the charges are indeed unauthorized, issue a refund.
(c) In the event of a payment error, such as an overcharge or incorrect billing, please contact Dataflip’s customer support team with proof of the error, and Dataflip will rectify the issue promptly, which may include issuing a refund.
(d) Dataflip may initiate a refund when Dataflip detects potentially fraudulent transactions, or in any other situations where Dataflip deems it necessary to issue a refund in order to protect its interests and maintain the integrity of the Platform.
12.2. To request a refund, please follow these steps:
Contact Customer Support: Send an email to the customer support team at [email protected] explaining the reason for your refund request. Please include your name, order number and any relevant details.
Evaluation: The customer support team will review your request and may ask for additional information if needed.
Refund Decision: Dataflip will notify you of its decision regarding your refund request within 5 business days of your response to our final request. If approved, Dataflip will initiate the refund.
Refund Method: Refunds will be issued via the same payment method used for the original purchase. Please allow 10 business days for the refund to process. Please note that this period may be extended to 1 month depending on the payment service provider involved in the refund process.

13. Reference Policy
13.1. When making purchases at our Platform, you may be proposed to buy digital items or services from Dataflip partners by means of posting such digital items or services at our Website for your review, or placing references that may redirecting to the websites of Dataflip partners, advertising promos or other marketing tools.
13.2. The user hereby confirms that its transition through the hyperlinks posted at our Platform to the websites of our partners, as well as purchasing of any of their goods and services, are made at user`s sole discretion and risk. To the maximum amount permitted by law, Dataflip in no event shall assume any responsibility or be liable to the users with respect to your use of hyperlinks to the third-party websites, content, services, products and materials accessed by the user through the reference located at our Website and makes no warranties and representations of any kind, express or implied, as to the mentioned therein.
13.3. Any transactions between users and owners of the websites which are Dataflip partners shall be made directly between users and respective owners of the websites.